Payment Policy

Madirane is established in the United Kingdom. This Payment Policy applies to orders placed within the United Kingdom.

1. Accepted Payment Methods

At Madirane, we offer secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards

  • American Express
  • Mastercard
  • Visa

Digital & Express Payment Options

  • Apple Pay
  • Google Pay
  • Shop Pay

Available payment methods are displayed at checkout and may vary depending on your device, browser, or payment provider availability.

All payments are processed in pounds sterling (GBP).

2. Payment Processing

  • Payment is required at the time of purchase.
  • Orders will only be processed and shipped once full payment has been successfully received and confirmed.
  • If a payment is declined, fails, or is flagged for review, the order will not be confirmed or fulfilled.
  • An order confirmation email will be sent once your payment has been successfully processed. This confirms receipt of your order; a contract is formed once we dispatch your goods.

3. Pricing and Currency

  • All prices listed on Madirane are displayed in pounds sterling (GBP).
  • Prices shown to consumers are inclusive of VAT (where applicable) at the prevailing UK rate. Any applicable taxes are shown at checkout before you complete your purchase.
  • Your bank or card provider may apply currency conversion fees or international transaction fees depending on your payment method and issuing country. Madirane is not responsible for such additional charges.
  • Prices may change without prior notice, but changes will not affect orders we have already accepted.

4. Secure Payment Processing

  • All payments are processed securely through trusted third-party payment providers.
  • Madirane uses SSL encryption to protect your information during transmission.
  • We do not store credit card numbers or full payment details on our servers.

5. Refunds and Chargebacks

  • Refunds are processed in accordance with our Refund & Return Policy and your statutory rights.
  • We encourage customers to contact us directly at info@madirane.com to resolve any issues before initiating a chargeback.
  • Unauthorised or fraudulent chargebacks will be formally disputed. Initiating a payment dispute may delay the resolution process while the payment provider investigates the case.

6. Fraud Prevention

  • Madirane reserves the right to cancel, suspend, or refuse any order suspected of fraud, unauthorised activity, or policy violation. Where we cancel an order you have already paid for, we will issue a full refund.
  • Additional identity verification may be requested for high-value or flagged transactions.

7. Contact Information

Shop name: Madirane
Address: 3 Fresh Meadow Lane, Helsby, WA6 0QX, United Kingdom

Email: info@madirane.com
Phone: +447863749909
Contactform: Contactpage

Customer service opening hours:
Monday – Friday: 9:00 AM – 5:30 PM (ET)
Saturday and Sunday: 10:00 AM – 3:00 PM (ET)